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I have been selling on the internet for about ten years, and have hundreds of happy customers. Here is some additional information to help answer any questions you might have before purchasing from me:

Satisfaction Guarantee:

I have a 100% satisfaction guarantee. If you are not happy with the item for any reason, return it to me WITHIN 10 days of receipt (with original packing), and I will refund your money. You will, however, be responsible for shipping costs, unless I have made an error in the listing, in which case I will cover shipping both ways.

Condition of items:

Many of my items here are are pre-owned, vintage or antique. Please read the description, because any flaws that are apparent to me are noted in the description. And please feel free to email me if you have a question that is not answered in the description. Also, I buy items from many locations and though I usually clean and lightly polish them before shipping (unless I indicate otherwise in the description) I cannot guarantee that they come from a smoke- and pet-free environment.

Payment:

Payment is due within 24 hours or placing your order. If you have problems with checkout, please let me know and I can easily send you a PayPal invoice. Also, if you are an international customer, let me know so I can provide shipping costs/information.

Combined shipping:

I always combine shipping to save you money. Generally, it will cost about $0.50 for any additional piece of jewelry. If you have multiple items, please wait for me to invoice you. If you have paid without waiting for an invoice, I will refund the extra amounts you have paid

Shipping

I generally us USPS but on occasion will ship UPS or FedEx for large packages. International packages are always shipped USPS. I always use delivery confirmation on all of my packages. Most packages arrive in three to five days, but have been known to take longer.

Returns:

Please see the "satisfaction guarantee" above. Refunds will be paid in the same manner as they were originally submitted (PayPal, credit card, etc.).

Communication

I am extremely prompt in thanking you for your order and letting you know when your item will be shipped. If you have not received such messages from me, please check your spam folder.

THANKS FOR YOUR BUSINESS!
Last Updated: 3 Nov 2017 20:26:50 PDT home  |  about  |  terms  |  contact
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